Refund & Return Policy

At Luxivo, we want you to be happy with your purchase.

Returns

Returns are accepted within 7 days of receiving your order.
Items must be unused, in their original condition, and in their original packaging.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days. We will review your request and arrange a replacement or refund if approved.

Refunds

Refunds are processed after we receive and inspect the returned item.
Refunds may be issued through Bank Transfer, Easypaisa, or JazzCash, depending on the approved method.